Page 7 - Buletin Quality 2018

Training of Trainers (TOT): Budaya Korporat dan Pengukuhan Soft Skills Workshop
GMP / HACCP PROGRAM AT DIETETIC AND
FOOD SERVIS DEPARTMENT
A total of 3 programmes to sensitize the staffs of Hospital Pulau Pinang regarding the
importance of soft skills elements and corporate culture were held in 2017.
Good Manufacturing Practice (GMP) are the practices required in order to confirm to
The first programme targets clinical staffs who are directly dealing with patients on
daily basis. 86 partcipants are trained under Program Latihan Transformasi Negara on 11– the guidelines recommended by the agencies that control authorization and licensing for the
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13 July 2017. The activities focused on team building and simulation on conflict resolution, food procedures. These guidelines provide the minimum requirement that the Department
emotional management and communication skills. has to meet to assure that the food products are of high quality and safe for patients and
staffs.
Meanwhile, Training of Trainers (TOT): Budaya Korporat dan Pengukuhan Soft Skills
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Workshop is conducted on 19 – 20 September 2017 and 28 – 29 September 2017. HACCP is a management system in which food safety is addressed through the
Approximately 70 participants from managerial to supporting level successfully took part in analysis and control of biological, chemical, and physical hazards from raw material
the workshop organised by Seksyen Latihan and Seksyen Psikologi Kaunseling. production, procurement and handling, manufacturing, distribution and consumption of the
finished product.
The activities in the workshop emphasized on soft skills elements that are essential in
building and maintaining the 3 core values upheld by Ministry of Health; Penyayang, The coordinator for GMP/HACCP program at our hospital level is headed by Pn. Nor
Profesionalisme and Kerja Berpasukan. Azlinah, Head of Dietetic and Food Services Department. The coordinator at Department
level is Pn. Azlina, Catering Officer U41 and is assisted by En. Anuar (Outlet Manager Segi
Seri Sdn. Bhd) and En. Zaifulshah (Document Controller).
Dietetic And Food Service Department Penang Hospital and its outsourced food
service company, Segi Seri Sdn. Bhd. has been certified HACCP and GMP on 1 December
2016 to 30 November 2019 for a period of 3 years.

Pengarah Hospital Pulau Pinang,
Y.Bhg Dato’ Dr. Norsidah binti Ismail is
giving the Opening and Welcome Speech
to the partcipants.

GMP/HACCP Committee GMP/HACCP Certificate Reception
Ice breaker activity is essential to create Ceremony At State Level
comfort among participants in forming
a team and to sensitize the participants
about the purpose of the training.

6 HACCP AWARENESS COURSE 31