Page 35 - Buletin Quality 2018

BULETIN Q
HOSPITAL PULAU PINANG

Advisor:
Dr. Nur Aslina Bakahodin
Dr. Nur Aslina Bahakodin

Editors & Committee Members:
Dr Premalosini @ Maria A/P G Ramanathan
Muhammad
Dr Nur Asyura Muhammad
Dr Jolene Lee Aing Hoon
KJ Islinda bt Mat Zori
KJ Islinda bt Mat Zori
KJ Rafiza bt Md Saad
KJ Rafiza bt Md Saad
KJ Yasmina bt Yacob
KJ Yasmina bt Yacob
PPP Muhammad Arif b Md Ramli

Special Thanks to:

Mr Wong Cheng Yew Dr Mohd Izmi Ahmad @ Ibrahim
Timbalan Pengarah (Pengurusan) & Co- Head of Rehabilitation medicine & Co-
CUSTOMER SATISFACTION ordinator for ‘Budaya Korporat’ & ISO ordinator for Innovation

SURVEY & KAJIAN Dr Goh Hin Kwang Dr Muhamad Reza Hamdan Hawari
Timbalan Pengarah (Perubatan) IV & Co-
Head of Unit Kesihatan Awam & Co-
PELANGGAN ordinator for Lean Healthcare ordinator for Healthy Cafeteria

Pn Azlinah Sairan
Dr Premalosini @ Maria
HPP Head of Quality Unit & Co-ordinator for Head of Dietetic and Food Services
Department & Co-ordinator for
KPI/HPIA & MPSG
BULETIN Q 2017 Dr Sharmini Diana Parampalam GMP/HACCP Program

Head of Obstetrics & Gynaecology Pn Noraini Zainuddin
Department & Co-ordinator for Baby
Dietician at Dietetic and Food Services
Friendly Hospital
Department & Co-ordinator for KIK

~Write up by PJ Manjula & PPP Robert Dr Fadzilah Hamzah PJ Manjula A/P Mutaiya

Head of Nuclear Medicine Department &
Co-ordinator for Kajian Kepuasan
Co-ordinator for Clinical Audit Pelanggan

Dr Usha Rajah PPP Robert A/L Mariasusai
Consultant Anesthetist & Co-ordinator for Co-ordinator for Kajian Piagam Pelanggan
Pain Free Hospital

Dr Yuzainov Ahmad
Consultant at Obstetrics & Gynaecology
Department & Co-ordinator for QA-HSA

34 3